My Client Reviews

Nationwide Claims Service

PO Box 3093 Erina NSW 2250

4.9

960

Reviews

Contacts

www.nationwideclaims.com.au

mpratt@nationwideclaims.com.au

Nationwide Claims Service is one of Australia’s most experienced unclaimed money agents. Most agents are just one or two people whereas we have SIX full time staff. This allows us to have a wide variety of skills with backgrounds in technology, private investigation, administering deceased estates and customer service.

Excellent

88%

Good

11%

Okay

1%

Poor

0%

Terrible

0%

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I thought it was a scam receiving an email from NCS however I read their email carefully and then Googled to find out for myself more info on NCS to make sure they were the real thing. They are what they say they are and we proceeded to use their service. Due to my oversight I hadn’t updated bank details or email address with the company with whom we had some shares. Even though receiving a yearly report I still didn’t pick up on it that the dividends had been withheld and not paid. Wasn’t a huge sum however if NCS hadn’t reached out the money would still be being held in SRO VIC and I would have been none the wiser. Their rate of commission was fair and they were very professional in our dealings. Don’t hesitate to use their service if you are contacted by tgem

I was unsure when I first received the original letter from them. I tried to investigate myself but totally unsuccessful. So I finally decided I give this company ago to recover my money. I was very pleased with the outcome.

I was sceptical at first due to all the publicity around scams. I did my homework before proceeding. I found Nationwide to be professional, approachable and timely in facilitating the recovery of my unclaimed monies. A very welcome bonus.

Excellent. Continual communication throughout the whole process. Would recommend with no hesitation. Thanks very much

Response from Nationwide Claims Service

Thanks Vicki for your kind words. We feel it is important to keep communicating so that you know where you are up to in the process and how long the next step should take. Thanks also for the recommen...

This came out of the blue, I had no idea I was owed this money. The claims process was straight forward but comprehensive to prove my identity, and within the posted time my money was returned. Most impressed with this service.

Response from Nationwide Claims Service

Hi Laurel. It is great to hear that you found the claims process clear. Feedback from our customers is really important to us as it helps us refine and adjust our instructions and service to meet (and...

Simple clear and efficient, They did what they said they would. Thank you

Response from Nationwide Claims Service

Hi Paul. I am thrilled that you were happy with our service. We only hire staff who are committed to deliver on what they say. We have a great team here who have been able to get these funds returned ...

I was so surprised to get a letter from Paula who I first thought it was a scam saying that there was some money which belongs to me and to send her my details. I called her first to find out if this was genuine and asked her a few questions. When I received the forms to fill out with my personal details and then did my own research and found out that this was not a scam ….. Paula was very helpful and very professional in helping me to get my money and I am so grateful and appreciative of what was recovered from the unclaimed money which was held for many years

Response from Nationwide Claims Service

Hi Pamela. I commend you for doing your research, particularly in these times. Paula is one of our stars and you have been able to benefit from her 10+ years of experience working with NCS. Thanks for...

Found them verry helpful and above board appreciate there help

Response from Nationwide Claims Service

Thanks William. It was a pleasure working with you to get a successful outcome. We aim to be the best in the industry and based on the feedback we get, we must be close - Maurice...

It was comforting to be approached by Nationwide Claims in relation to a financial gain without the underlying concerns posed in todays prevalence of scammers. The process was well stated and the results as promised. A good experience.

Response from Nationwide Claims Service

Thanks Barbara & Francis 15 years ago when we started this business, scams just wernt an issue. These days we all have to be high alert for them. I really appreciate you telling of your experience and...

Great service

Response from Nationwide Claims Service

Thanks Michael for your 5 star rating and positive message. It helps others to feel comfortable that they can trust us to recover their lost funds - Maurice...

I was impressed with the professionalism and attention to detail. I found Paula to be very helpful, she instilled me with trust. I was told by Maurice that it would take a month and the money arrived right on time. I had tried in vain several to retrieve the dividends. It was tricky because the account didn’t exist any longer but I was guided through the process to fruition by the team at Nationwide Claims Service.

Response from Nationwide Claims Service

Hi Wayne The government is very vigilant in ensuring the funds are returned to the rightful person. That is why their requirements are so strict. As we have been doing this for 15 years, we have learn...

the claim was fast and good service

Response from Nationwide Claims Service

Hi Helen I just wanted to thank you (somewhat belatedly as I was on holidays) for the review that you left for us. It is great to hear that the experience was a positive one - Maurice...